Inconsumercomplaints.com » Business & Finance » Review / complaint: Bank account - AQB charges | News #116745

Bank account
AQB charges

Dear sir

I have opened an current account with Duetch Bank under the scheme of zero balance (no average quaterly balance (AQB)

commitment) for lifetime

I operated this account for 2-3 years on regular basis but from past 1-2 years i havent operated much

Now Bank says they have changed some policy of bank and now i have to maintain the minimum AQB else i'll be charged for that

I send letter to close the account but by that time they had charged me the minimum AQb charges so they didnt close the

account and asked me to pay the charges

from 5-6 month they are charging me the minimum AQB charges

And now when i contacted bank and informed that my account was opened under scheme of Zero balance for lifetime so i should

be not cahrged this charges and also forwarded the brochure which they gave me while opening the account which clearly says

that it will be a "ZERO BALANCE FOR LIFE TIME" they are ready to waive the cahrges but are forcing me to close the account

What should i do in this matter

Please reply


Company: Bank account

Country: India   State: Maharashtra   City: Mumbai City

Category: Business & Finance

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