I open joint account in Bank of india A.B road branch with my father and requested for net banking facility.
they allow me to use net banking and provide me user name and password but in the profile details they mention my father mobile no. this account fully operated by me and hence i submitted a application to branch regarding change personal detail to my cell no but they are not change my cell no in my profile tab.
When i contact branch manager he told me he was not able to change it by him self in branch i have to contact customer care for net banking profile updated.
When i contact customer care they told me i have to contact in my branch for profile update when i again contact to branch manager he told me he was not able to update it you have to close your account from this branch.
Even in the bank web site they show demo of net banking where user will change/ update his/her profile details but in real life it not working it seem to be read only mode.
Then what i have to do..
Amit Solanki
Mob 9303228813
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