I had taken a PL from Barclay's Finance in Mumbai after they persuaded me with their best of services.
My EMI did not go thro in a month and i prompltly paid the cash amount along with their huge penalty of 600 rupees for EMI bounce.
After this again, they debited my Bank account towards EMI in the same month. When i called them 2 days later, they said their system is not updated and asked me to call back after another 3 days.
3 days later, when i called up, they took down my complaint and informed me that a cheque would be sent to me in 10 working days.
1. How could they be so irresponsible to debit the EMI again when i have made a payment?
2. For the refund, why cant they credit the Bank account within a day or 2, when they have my SB account details with them.
They seem to be looting the customer by retaining their money inappropriately and holding it for a long time to enjoy the interest they would be getting
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