Inconsumercomplaints.com » Business & Finance » Review / complaint: Bharti Axa Life insurance company limited - Act of Frorgery | News #129883

Bharti Axa Life insurance company limited
Act of Frorgery

Dear Sir,

I wish to bring to your kind notice the sheer act of forgery, perjury and connivance of a Insurance Company and a Authorized Dealer or Representative, whereas an honest customer is duped into a wrong and ill full transaction, the gravity of the offence is quite serious because a life is attached to the same along with the fate of the kith and kin.

My ordeal started long back in the month of May when I bought the abovementioned policy from Bharti Axa Life Insurance Company Limted, through its Authorized Selling Partner Bajaj Capital Limited from its Green Park Branch, New Delhi. Corporate Agent Code 2110020400 the Branch Manager at that time was Mr Ritesh and authorized representative from Bharti Axa Life Insurance Company Limited, her name is Monica Pandita her code number is 2100104000268.

I requested them that I would be interested for a lIfe Insurance Policy, and they proposed me the abovementioned policy, they told me that Bharti Axa has an excellent plan and they are offering minimum 10% annualized returns on the premium invested with the compounded interest, I got convinced as the Agent Bajaj Capital Limited made me met this Authorized officer from Bharti Axa Life Insurance Company limited.

I finally after going through all discussions told them to go ahead with the policy, only if they will give me in writing about this 10% Per annum compounded yield. They after two days came back with the proposal form and Policy illustration claiming 10% interest and also asked for the ID and other relevant proofs. I submitted them with all the proofs and also signed on all the necessary proposal form along with the Policy Illustrations. I also filled the entire application form myself.

After few days I received my policy and got the shock of my life, the entire policy document was forged, my application form which I filled was not there, the entire set of illustrations were forged, and they were not at all my signatures. I also found that there is an another illustration of 6%

I after going through the set of documents, immediately called up the Bajaj Capital Limited and Ms Monica Pandita and raised my voice against this illegal act, where in not only my signatures were forged in the original Proposal form, but also there is concealment of the facts of the policy from the innocent consumer and hence duping him into a wrongful transaction for their personal gain.

On the outset, the Bharti Axa Life Insurance Company limited along with their Agent Bajaj Capital Limited again in connivance with each other wanted me to handover the entire original policy I received a letter Number CRU/406 dt April 30th requesting me to submit all the policy document to them with a letter stating the desired changes, which I refused and categorically told them that this is not an human error and it a clear act of forgery and the culprits has to brought to the book, and they should initiate a proper legal action against them and inform us accordingly.

Further to this there was no response from the company on the fall out of the complaint and subsequent action taken by them if any.

But I kept on following with both of them Bharti Axa Life Insuarnce Company Limited, & Bajaj Capital Limted.

I again received a letter from Bharti Axa Life insurance Co Limited dated 27th June issued by Mr Benjo Devassy Policy Services CSD acknowledged the fact that their has been Signature on the Application and Policy Illustration are different from mine original signatures, and there are pages missing from my original policy.(Copy Enclosed for your reference)

The company officials finally took the entire original policy documents along with the written complaint that they will surely initiate proper legal recourse to the issues pending, resolves all our grievances subject to the fall out of the wrong financial commitment given to us by showing wrong illustrations and also removing all the discrepancies from the original polict, so that incase of any eventuality there should be no problems to the beneficiary.

But, ironically they started avoiding me, not answering the calls, every day they came up with a new excuse, they said that the Bajaj Capital Limited (Corporate agent) representative has left and Monica Pandiata is not traceable, we will investigate the matter and revert. The delayed tactics added to the misery of a geniume customer, I kept paying on premium till two years and has already paid apprx 44000/- on the policy, without my grievance addressed.

I appeal to the Regualtory Body to intervene and investigate the matter with the concerned authorities, I have all the necessary documents to prove my credibility. And the same can be furnished at any time, any where as required.

I request the Regulating authority to penalize the Bajaj Capital Limited and Bharti Axa Life Insuarnce Company Limited, subsequent to the truthful findings at your end.

I as a Genuine Law abiding consumer will seek compensation to the tune of the amount I have been duped along with the mental trauma and agony I have gone through in last two years.

Prayer

I as a harassed customer seeking an Redressal to my Problem, would like to set it as an precedent For the Millions of the policy holders that they should not be duped and cheated by the agents/brokers with hand in glove theory with the Insuance officers to make their commissions. I seek a Impartial enquiry into the complaint, and when found quilty, the cancellation of Licence of Bajaj Capital Limited to practice as an Insurance Corporate Brokesr and Agent.and also to bring the Insurance Company to the book. I will seek that the Officers involved should be reprimanded and punished for their acty of crime, as the matter involved is of a Life Insured.

Rohit Suri

Unit No 4, DDA Local Shopping Centre

Hemkunt Colony, Greater Kailash,

Part 1, New Delhi-110048

09811204816

01146557116


Company: Bharti Axa Life insurance company limited

Country: India   State: Delhi   City: South Delhi

Category: Business & Finance

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