Blue DART COURIER was supposed to deliver a parcel Waybill Number : 43588550250 Reference No: ORA090072167TS to me from INDIA TODAY BOOK CLUB NEW DELHI. THE PARCEL WAS BOOKED WITH AN 'INCOMPLET ADDRESS' BY INDIA TODAY BOOK CLUB. BUT MY MOBILE NO WAS ON THE PCL. INSTEAD OF CALLING THE MOBILE NUMBER AS GIVEN ON THE PCL TO VERIFY THE ADDRESS, THEY CHOSE TO SIMPLY RETURN THE PCL TO INDIA TODAY BOOK CLUB! THEY HAVE NOT FOLLOWED DUE PROCEDURE BY CONTACTING ME ON THE GIVEN MOBILE NO> ON THE PCL. LEADING TO SO MUCH INCONVENIENCE TO ME to GET THE PARCEL WHICH IS STILL AWAITED AFTER ALMOST THREE MONTHS!
THIS TYPE OF SERVICE FROM BLUE DART IS NOT ACCEPTABLE.
Regards/Thomas Mathew
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