I requested for redespatch of my expired credit card about 15 days back at your 24 hurs callcentre. I was informed through SMS on 8 April that the card had been despatched through blue dart courier vide no 4286837380 on 5.4.2010 by the bank. But I regret to inform that the same has not been received till date though I had contacted your call centre five times and each time I was assured that the same shall be received in a day or two. It is really a deploreable state of banks working. I am a classic customer of your bank and my customer ID is 3440764.I have every apprehension of the card being misused.
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