I am holding SBI credit card for more than a year. For the past 3 months I am getting calls from your collections department frequently at least 7 times a day. They are calling me and they are abusing me badly. I haven’t gone through such a kind of service in my life anywhere in this world. I pay my bills regularly more than my minimum amount balance. I don’t know why the heck they are calling me. They are making fun of me and it really drives me crazy.
I asked them to connect to their supervisor on the floor and they are saying we are the supervisor and you should talk to me only. I am sharing FEW words which they used for abusing me. You talk like a Dog. Priya can you come with me for free? I called up your customer service and filed a complaint against these people. Nothing changed yet. Four girls and three boys are calling by saying that they are the supervisors. They never used to give their real names. Every time they change the names like Stella, Naren, Nakeeran etc.
Given below are the numbers from which I receive calls:
044 65717100
044 65717084
044 65717264
044 42230038
044 42230011
044 42230038
Now I have decided to surrender this damn credit card. I will never come back to SBI for any services. SBI recruits people with no customer service skills. Don’t think losing one customer will not bring down your profit. I am posting this in the internet discussion forums also. Let others not be a prey for SBI. Trust me your people have ruined me to the extreme end in my life. I will never suggest anyone of my friends, relatives and my family members to have SBI bank account / credit card.
I am very happy to surrender my card and I will never take this card anymore in my life. If you are not the right person, please forward this to the concerned department for action. I don’t even care if you delete this mail. Anyways I am posting it in the internet forum so that the whole world will know it.
Goodbye SBI Card and your pathetic service.
Regards,
Priya
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