I had applied for Rs.4 lacs as a Student Overseas education loan from SBI, Vile Parle, Mumbai in May/June and my loan was sanctioned with a deposit of Rs.5000/- as margin money-to be adjusted against interest charges. (cost of education @Rs.25 Lacs for TWO YEARS)
Masters of Science course in US usually takes 18 months to 24 months. In August/Sept.2006 when I had finished with my own savings and finance-I approached SBI to disburse my sanctioned loan.
At this pont of time I got shocked from SBI (letter in WRITING) that my LOAN sanctioned has LAPSED (loan WAS NOT availed within ONE YEAR of SANCTION) and I need to apply ALL OVER AGAIN.
Since study duration was of 24 months-TWO years-which SBI knew in writing, I think officials (Branch Manager and Personl. Bankung Manager) in charge of LOAN disbursement wanted me to GREASE THEIR PALMS for disbursement of loan.
I protested and complained to CHAIRMAN OF SBI and marking copies of my correspondence to CERC, Ahmedbad AND OTHER CONSUMER ORGANIZATIONS.
After correspondence/phone calls to SBI-HO in Mumbai- FOR ALMOST 3/4 MONTHS i got an OKAY for loan disbursement. My US university's deadline for payment of FEES already expired and I had to make alternative arrangements for LOAN at much HIGHER INTEREST and personal embarrassments/expenses.
I have sent complaint to CBI/ACB to take action against concerned officials of SBI-but NO ACTION. However due to STRONG PROTEST of my correspondence, SBI has QUIETLY REFUNDED MY MARGIN MONEY of RS.5000/- into my bank account.
I would appreciate if READERS of http://inconsumercomplaints.com having similar experience to come forward and narrate their experience - to help other STUDENT aspirants to take guidelines for STUDENT EDUCATION LOAN.
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