I was issued an ATM cum Debit card from the Canara Bank / Tinsukia branch, Assam bearing card no-4214 5811 5200 0181against my savings account no- 1152101009289 (used as salary account) a few days ago. But when i was going to use this for the first time in a SBI ATM machine (as there is no Canara bank ATM machine in our city) a slip came out written with " SORRY UNABLE TO PROCESS " RESPONSE CODE- 050, TXN no- 2670, date-17-06 and i was unable to transact. I called the SBI help lineno-1800112211 and received the reply as '' its a technical problem, i should try later " but on next day while i tried to draw money from a ICICI ATM machine i got the message that " your ATM card has been blocked for entering wrong PIN for more than three times and till now i cant transact with this ATM card. I called the Canara bank Tinsukia branch for help and they told that they will see this problem and will contact me soon. But still the problem has not been solved and i am waiting for the help.
PRANJAL BORAH
TINSUKIA, ASSAM
e-mail- [email protected]
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