Post writting up this email below and payment of leftover 7 installments worth total amount of Rs 12.5 lakhs what we get is an arrogant letter from bank stating you need to pay 1.95 lakh extra for miscalculation of interest 6 years back by some employee...
TILL NOW NO ONE HAS GIVEN US IN BANK WRITTEN THAT WE NEED TO PAY Rs 14 lakhs just getting some lame answers from all people across Nagpur...
As per Information act dont we as consumers have right to know why such a mistake was kept unnoticed for 6 years and why I wasn't conveyed that in WRITTING FOR 2, 160 DAYS
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Letter written to bank 2 months back... Copy attached...
To,
The Divisional Manager
Canara Bank, Circle Office, “GUMAN” 3rd floor,
Residency Road, Sadar
Nagpur - 440 001
Respected Sir.,
Myself Kedar Mohite (Customer Code: 13768) has adhered to education loan (Ref No: MS/EL/3/02/95/PMZ) sanctioned on 24/06 from Gandhinagar Branch (Nagpur). The repayment of the loan began after completing my Master of Science degree from Norwegian School of Management on 24/6. As per the contract provided by Gandhinagar Branch manager it was stated as monthly EMI of Rs 14, 214/-@84 installments.
Today, I am left with 7 installments of Rs 14, 214/- and my parents receive a deficit amount of Rs 2.7 lakhs to be paid as my educational loan. My parents has visited the Gandhinagar branch twice and loan officer there has been giving vague reasons for past 2-3 weeks. Today i.e. 11th August he told my parents that there was some miscalculation in EMI which was supposed to be Rs 17, 000/- instead of Rs 14, 214/-(as stated in the contract signed by Branch manager)..Thus clarifying the deficit amount..
If there was a miscalculation why was it referred or brought in account after 6 years of payment? Has there been no annual loan audit for past 6 years? The other thing is that the current loan in charge pointed out that previous employee has made the mistake..A mistake that’s costing me Rs 2 lakhs…Is it worth for mistake of an employee that I pay extra? Later when my parents asserted what has been wrong..the loan in charge person provided another vague reason that its software mistake.
Further to your notice, I have always paid a monthly EMI of Rs 15, 000/- instead of Rs 14, 214/-..so I am not aware why isn’t the extra Rs 800 per month for 6 years isn’t reflecting in my loan amount payment on top of it I am paying Rs 2 lakhs for an employee mistake.
I would appreciate if a reliable and non falsified answer or explanation is provided to me at earliest…
Thanking you
Best Regards
Kedar Mohite
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