The following are the transaction details pertaining to a transaction (wire transfer) that has not yet been credited in my account even after the same has cleared the issuer's account more than 7 days back.
Wire to Joydip(...8099)
Wire from BUSINESS CLASSIC (...1386)
Debit amount 474.52 US Dollars (USD)
Exchange rate 1 Indian Rupee (INR) = 0.024425124 US Dollars (USD)
Amount and currency sent 19427.54 Indian Rupee (INR)
Wire date 8/17
Message to recipient Link to more information in a new browser window.
Message to recipient bank
Memo Link to more information in a new browser window.
Transaction number 82139946
Fed reference number 82139946
Status Completed: Transaction was completed
Bank routing number (ABA or SWIFT) UTIBINBB005
Bank name UTI Bank Ltd
Recipient account number 191010100008099
Indian Financial System Code (IFSC) UTIBINBB005
The customer service at UTI Bank is very poor and there is not even a single 24 x 7 Customer Care Service No or even an E-Mail ID to send complaints. I called up the Customer Care (UTI) and logged the complaint. The Service Request No is: 790258. This is simply an instance of customer harassment!
Thanks,
Joydip
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