My phone number is 9232936146.
On 16/11 I got a message that CRICKETONVOICE has successfully renewed on my mobile. For this subscription tata-indicom charged Rs.40. I am sure that I didn’t subscribe/download any service. The strange thing is that I didn’t get any related message (Cricket Score etc.) during this period. I have contacted to Mr. Sudip Mondal, a customer-care representative. But he has refused my complain. I didn’t get minimum help from them. I also have tried to contact any senior representative but couldn’t.
Finally I took decision to unsubscribe the service. On 20/11 at 9.08 am, I got the message and I have successfully unsubscribe the service. After that I switch-off the mobile due to low power. And in the evening on same day when I switch-on I got a message that I have again subscribe CRICKETONVOICE service. For that they have charged RS.9.
I am a software developer. I know how to use a mobile I know that system may have fault Please take quick step. Other wise I will cut-off my connection and will look for any further step.
0 comments