Inconsumercomplaints.com » Business & Finance » Review / complaint: Central Bank Of India - Uninformed closure of account and amount missing from it | News #166650

Central Bank Of India
Uninformed closure of account and amount missing from it

Respected sir

I would like to bring to your notice that a MMDC of amount 56, 660/- was made on 20-11 from Central Bank Of India Raxaul branch Dt-East champaran Bihar 845305 on the fixed joint account (3020876732) of Mr. Kameshwar kumar thakur & Pankaj kumar thakur. The Maturity value for the above mentioned MMDC amount was 60, 434/- on date 20-11. But on the approach of Mr. Kameshwar kumar thakur for the withdrawal of the matured amount he was informed that the account is already closed and there is no amount in it without his knowledge& it was the mistake on the part of the bank employee to issue him the original receipt of the MMDC accidentally. He complained for the above as well as for tracing the amount at Regional Office Motihari Dt- East champaran Bihar as well as at Anchalik Head Office Muzaffarpur Bihar but till now no action regarding the tracing of amount as well as for the uninformed closure of account has been taken so far.

I received a reply that one of us have withdrawn the money without informing the other. If that is the case then the original receipt is still with my father then how is that the amount is withdrawn without receiving the receipt and moreover if it is withdrawn there should be a statement or a record of it, as to on which date it was withdrawn, by whom and his signature. If somebody has approached with a fake receipt and the amount was given then it is the mistake on the part of the bank for not crosschecking it. Fixed deposit amount is not paid in cash but in cheque so there should be a record of it too.

Fixed joint account no.-(3020876732)

Name-Kameshwar kumar thakur

Pankaj kumar thaku


Company: Central Bank Of India

Country: India   State: Bihar   City: East Champaran

Category: Business & Finance

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