The citibank has allowed me to have cash withdrawal fecility for more than one lakh rupees. But at the ATM I can only draw 30 notes at a time. The notes could be either Rs 500 or Rs1000 denomination depending on the ATM. RecentlyI wanted to draw cash credit of Rs 100000/- for certain emergency. But to get this amount I needed to withdra more than 7 times if the ATM is loadedwithRs500 notes or more than 4 times if theATM is loaded with Rs 1000 notes. For each withdrawal citibank charges 2.75% or 350 whichever is higher. This is not fair and it is nothing but a restrictive trade practice to make more money by way withdrawal fee. They do not send a bank drafteither for d amount.By restricting withdrawal to 30 notes the citibank is fraudulently collecting money. If i am eligible for a cash withdrawal of more than one lakh rupees then I should be able to withdraw the amount in one go or repeated drawal to total the amount eligibleshould not be charged. I approached citibank but they refused to comply.
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