Hi Team,
I have recently applied for a loan with a bank and they have come back telling me that my credit history shows some outstanding. Upon questioning Cibil, I get to know it was reported by Citibank and the card number is 5425569765513023. When I enquired the same on Citibank Customer Care Department, they gave me number for the collections department and I spoke to Reena. She explained me that the only transaction which is causing this overall balance of Rs.97, 000 is because of a good health policy that was renewed in the month of January for approximately Rs.6, 500/- and the balance is all interest. I had not requested for any policy renewal but if the bank did it themselves, why should a customer be liable to pay for it?
Please instruct Cibil to writeoff this baseless default being shown in my Credit history.
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