Dear Sirs,
I have an account with Citibank and also a credit card from them, when I contacted them for a foreclosure on the credit card, this was because they did not have explanations to the astonishing interest charges.
I spoke to a gagged mouthed staff, who speak like robots with the same answers, it was pathetic and finally one of their officer called me and told that I can stop payment on my credit card and it should go to the collection agency, unfortunately I believed his words and waited for the agent, but till date I did not get an agent coming by my house (or) over the phone to speak for 1 long year.
My credit card had an amount of RS 30, 000 and now it went to -1, 32, 000. I was shocked to notice that Citibank has blocked my sividha account (RS 23, 000) and does not still want to talk settlement even now, please provide your guidance, Thanks.
Regards
Raja
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