Refusal to deliver courier (Credit Card from Citibank) on false basis
To Blue Dart & Citi Bank
This is regarding refusal to deliver the courier (Credit Card from Citibank) on false basis of "NON AVAILBILITY AT ADDRESS" by the courier delivery executive of Blue Dart.
The executive called on phone for delivering the credit card at 3:17 PM on 22/06 and said he will arrive within 1 hour BUT he did not come. When I called he said that he had visited and there ws no one at the given address.
I told him that he could have called me up as he had my contact number. To this he said that he did not have a phone & he is not going deliver the courier.
ACTUALLY THE COURIER EXECUTIVE HAD NOT VISITED AND WAS LYING THAT THERE WAS NO ONE AT THE GIVEN ADDRESS. THIS IS NOT THE FIRST TIME THAT THE BLUEDART COURIER SERVICE HAS NOT DELIVERED MY CARD. THEY HAVE BEEN GIVING THE SAME FALSE EXCUSE AND NOT DELIVERING MY CARD & THIS HAS BEEN GOING ON SINCE ONE MONTH.
CAN'T THEY FIND A SIMPLE ADDRESS EVEN IN ONE MONTH?
SINCE I AM RECIEVING ALL CORRESPONDENCES AT THE GIVEN ADDRESS, THEIR EXCUSE IS TOO LAME TO BE CONSIDERED & SHOWS THAT THEY HAVE MADE NO EFFORT AT ALL TO TRY TO DELIVER THE COURIER.
THEY ARE SIMPLY LYING!
By the quality of services the Blue Dart is offering, they are NOT RELIABLE SERVIES and CitiBank must reconsider using their services.
TO THE CITIBANK :-
BY MAKING THE ABOVE COMPLAINT I HAVE MADE IT CLEAR THAT DUE TO THE INEFFICIENCY OF BLUE DART I HAVE NOT RECIEVED MY CREDIT CARD. THE BANK WILL HAVE TO HOLD BLUE DART RESPONSIBLE FOR ANY MISUSE OF THE CREDIT CARD & IT WILL BE THE RESPONSIBILITY OF THE CITIBANK TO RECOVER THE CREDIT CARD.
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