Hi,
I have a credit card given by citi bank as I have a Suvidha Account with the same bank.
Now my issue is that CITI bank is applying some of the charges like Annual fees and service charges, when I complaint for the same they credit that amount into my account and again in the next month they put the same charges with the new rates on my credit card account, I really do not understand is it intensionally or that is a mistake because this happens 4th time with me, and by complaining they always ensure me that the charges will be settled in the next month.
I am just fed up with this CITI BANK CREDIT CARD services and want to close this issue, as I have to pay a lot of attention on to the same and it is not always possible to follow them up, calculate the amount and ask them to correct it every month.
I want to close this issue as soon as possible and requesting CITI BANK CREDIT CARD department to resolve this issue so that I can surrender the card or else I need to go in a legal advisory action against the CITI BANK.
Kindly note that I am a suvidha account holder from nariman point, mumbai CITI BANK branch.
And now I am staying in Pune and got the credit card over her only.
Kindly revert.
Regards,
Ritesh Sharma
9673993869
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