This is regarding my nightmare experiences withConvergys India Pvt Ltd, Divyashree towers bangalore to get my PF money transfered to my bankaccount. I left converys on 1st June and i was a valued employee. I've received a power one card from Jaspreet Oberoi, the then Operations Head for Bangalore in his handwriting appreciating my initiatives and i am struggling with the HR team to get my PF done for the last 5 years. My Employee id last 4 digits -2330 and name Aswathi. C.K.Ive joined them on 1/19.
I applied for PF in June and they transferred my calls from pillar to post, post to pillar, to bangalore, gurgoan back and forth, forth and back. This was before they launch HR direct and i used to get pep talk from Venkat in HR dept bangalore whenever i ask about my PF.
I starting tracking the calls and visits i made to this office off late as they have been asking me to resubmit my forms as they lost it, hr person left the job, we dont know where your form is, backlog from Gurgoan PF office and the story continues.
My recent attempts to get the pf is as follows
1) 25th feb evening 5.30 indian time i went to convergys office and handover my documents to Mr. Jaffer, HR guy. He has properly checked my documents and asked me to call later as there is huge backlog in pf office gurgoan.
2) Ist march evening 7.00 ISD, i've spoken to bala from HR direct and he said he will let me know the status after march 15
3) 24th may evening 9.15, ISD ive spoken to Shoiab from HR direct and he said he has no idea about my PF.I asked for a supervisor and ive spoken to one sibi, the same lady who has promised me call back a year or two and has no courtesy to call back. All they do is their standard verbal diarreah &--#039;'i understand your concern however "'She too has no idea about my pf status. We slog our way hard in the company and once we leave these companies they make you go through the Nazi concentration camp experience.
I told Sibi, the supervisor that I want to get my pf from them or else i will send a legal notice and without taking any responsibility-she said you can go ahead, you have all the right to do.
I really wonder what kind of business these jokers succeed without burning their conscience.