Dear Sir,
Please refer to my above mention current account number. it was started from 2/01 through visiting your agent Mr. Sarwar who offered a scheme that corporation Bank started a scheme to install free credit card machines with new current account and monthly rental or other charges will be free by the bank. we have accepted the offer and open the account with your branch.
today after six month I got a letter dated 21/07 at 3.00 p.m. regarding the monthly rental of credit card machine. in which you informed that rental will be charged by the bank on monthly basis @ 500/- per month and it is also objectionable that charges are aplicable from 1/4 where as you have sent the letter / information dated 21/07. after few hours as we have received the letter Rs 500/- has been debited by the bank as rent of credit card machine for the month of june.
Now Question is.
• why bank committed to give credit card machine facility free of cost if charges have to pay? what is free and what scheme you are giving?
• if this fake commitment was made by the agent, then why did bank not debit the rental for last six months? it means bank is also making the commitment along with the agent or agent is working as per bank’s fake policy.
• if charges was applicable from april then why you have sent the information after 3 months later?
I request you to look in to the above subject and give me reply of the above questions. also request to waive the charges. after that I will surrender the machine.
it is further to request that assure for any further charges will not be debited by the bank regarding the credit card machine. after that I will start the transaction in my account.
thanking you,
Yours,
Eram Tours & Travels (Prop.)
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