To,
The General Manager,
Consumer Forum.
My RBS Credit Card Number was 5425051304648594, and i had settled the outstandings on 17.03.2010 paying by Cash voucher number DEINCR 99630 dated on 22 March. And finally, i have also received NOC Certificate from the Head Office under reference number 00241342458 dated 24 May claming that the said credit card a/c has been closed under the name of Mr. SUSHIL GUPTA D-39, SECTOR-56 NOIDA.
However, as per the CIBIL report, I found that my name has not been deleted yet. As per the guidlines of RBI, whoever has paid the outstanding amount in full or through compromise deal must not appear in the CIBIL record. I came to know the fact only i approached a bank for loan and my request has been terned down due the CIBIL's negative report.
Please Kindly arrange immediately to remove our name from CIBIL report and provide consumer satisfaction
May I please know when will you be clearing my name from CIBIL? otherwise we have to go in another way
plz revert immediatly on the above complaint on my e- mail id at [email protected]
Mobile No:-9999310306.
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