Dear Sir,
I would like to told you that I have received my credit card-5239511093820007
(ICICI Bank) month of Feb, First week of March my card was lost and used by somebody I have already inform to ICICI Mumbai & delhi Customer Care when I asked them what process should i do? they said that your card has now blocked and all the process bank will do and within 45 days bank give solution, at the same time I have also submit application of my lost card in the police satation (Adarsh Nagar, Delhi-33). after 45 days bank says that the decision goes to in favour of bank and you have to pay all the amount, after some days i have recievd a call from ICICI bank they says you may pay Rs.1500/- as a security money and all the mater will solved and ICICI bank also give u a new card and this amount is also refund by ICICI bank to you, I give them chque for the amount of 1500/-in favour of ICICI bank, after few days I have received another call from the bank they again ask me to deposit 3000/ Rs. as a secuirty money when I ask them in the earlier i have already deposited Rs.1500/ as security they said that was wrong commitment now you have to pay Rs.3000/- as security than this matter will solved, I have again give them Rs. 3000/- as a security chque but the problem is same till now. Now the bank blocked my saving A/c # 000701517490 also have in ICICI bank and the credit card balance amount Rs-35339.46/- balance shows in saving account, this all happen without my permission and i have not receive any call regarding this, when i asked about this to customer care they said write your problem and mail to us. I have mail them but till date they don't give any solution and I have also visited three times In ICICI's Rohini Branch but ICICI Banks executives are busy in meetings and no one wants to meet with me and also not picking my phone I am facing this problem from last 8 months but bank not give me any solution and cheatd me two times and now again demanding Rs.1400/- when I asked them about this they are not picking my phones.
So please help me.
With Regards,
Manoj Mishra
9313632543
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