Birla Sunlife Insurance / Citi Bank
Complaint regarding non- recipient of Policy / Fake signature done by Company (Birla Sun life Insurance / Citi Bank)

I had taken few polices from Birla Sun Life Insurance through Citi Bank. Citi Bank had approached me for one of the single time investment policy in ULIP and I had given them approval also for investment.

Citi Bank executive has visited my office along with Birla Sun Life Insurance application form / Proposal Form regarding my signature and for the same; I had done my signature also.

They had taken this policy by explaining me single time investment later I came to know from Birla Sun life Insurance that this policy is not a single time investment you need to Pay of Rs. 5, 00, 000/- every year and without my knowledge Citi Bank had made my 2nd & 3rd Year premium amount also by ECS.

And after discussion with Mr. Sanjay M. Sharma (employee of Birla Sun life Insurance) he had informed us this policy is belongs to Mr. Jasua Gupta & Mr. Jasua Gupta is life Insured under this policy, then same time I informed Mr. Sharma that how my Son had did their signature in proposal form, because that time Mr. Jasua was not in India.

(In this concern all mail is attached for your reference)

I had asked Birla Sun Life Insurance regarding my policy delivery details and about Life Insured signature now they are not ready to even reply on it, simply they had sent mail stating that they are not going to cancel this captioned policy neither they are ready to inform me about delivery details and fake signature.

They had informed me that Free Look cancellation time has over, but how they can inform like this ones I had not received this captioned policy till date, I had received one letter mentioned single time investment /single pay only & now they are saying they had not sent that latter, Birla Sunlife & Citi Bank both are trying to manipulates my case.

Dear Sir, you are requested to please take an action on it and ask Birla Sun Life about certain things: -

1. Show the recipient details / acknowledgment of delivery under this captioned policy.

2. Who had done Life Insured signature ones Life Insured was not in India at the time proposal.