I invested in Franklin Templeton Pension Plan on a single form. They created two different customer folio no. 17391052 & 17390872.
When I realised this I made a complaint on 1800-425-4255 about 3 months back. Nothing Happened.
Then after 1 month again I made the complaint - smae result - nothing happened.
Then after 15 days I made yet another complaint requesting them to consolidate both folios in single folio.
15 days later I received two sms that the consolidation have been done & that the account statement have sent on my aforesaid email id.
When I did not receive the same for I checked up with 18004254255 - they said it shows that the consolidation was under process.
Then yesterday I requested at least they sent me the account statements of both the folios - they said that it is been done. But no result - No statement
A VERY PATHETIC STATE
If the do this with minor issues - IMAGINE WHAT THEY WOULD DO WITH OUR FUNDS???
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