This is to bring to your kind attention that I had taken a personal loan (053525000020310) from your company on Nov for my Brother’s Marriage. I have cleared 18 EMI with an amount of Rs 81180.
At the time of Loan Disbursement, I was charged Rs 5000 as Insurance cover and was told that the Insurance company will under take the payment for 3 Months on event of me unable to pay the amount due to Financial constraint caused by job loss. This was communicated by Mr. Rajath, the Sales manager. But when I claimed the same to your Collection executive, Mr. Manu He told that its only applicable on event of death. Requesting a Clarity in this case.
I Wanted to Force close the Loan. I contacted Mr. Manu regarding this. He told that I need to Clear Rs 94, 000 in case of foreclosure. I had paid Rs 81180 (18 EMIs). The Total amount for 36 Months comes to Rs 1, 62, 000.Howcome the Amount is higher for Force closure. Why should I Pay for the Interest for the Balance months. Please provide me the correct amount for Forclosure.
Would Appreciate that RBI takes action
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