HDFC Bank
Debit Card Fraud

Bank: HDFC

Branch: Margao

Account Number 00371140007571

My details: Yeshwant Shet Talaulikar

Mahalaxminagar Talaulim Ponda Goa

9420766654

Hello experts,

I am a customer of HDFC Bank Holding an saving Account from September. I am using my card for my daily transaction through ATM or Online banking. Today (16 Aug) while checking my bank statement online I have noticed that somehow my 1500.00 has been deducted from my account. Statement shows that Money has been withdrawn from ATM (CODE: NWD-4368242506829054-KOLHAPUR) even when card is with me all the time. and i was Home (Ponda) and for work (Verna IE) on same day. That means somebody using my duplicate card to access my account

I need your advise how to track this issue, can it be bank fault or its a 3 party froud or its a mistake by bank. I have already logged complaint to HDFC bank. How may i claim my money back?

Thanks in advance

Yeshwant Talaulika