I AM GAUTAM KUMAR, I HAVE BEEN ISSUED A HDFC BANK CREDIT CARD FOR MY CONVENIENCE. I WAS NOT RECIEVING THE STATEMENTS AT MY RESIDENSE ADDRESS AND DUE TO THAT BILL WAS PAID LATE OE ON LAST DATE WHEN I RECIEVED A CALL FROM CUSTOMER CARE EXECUTIVE TO PAY AND IN NEXT TWO MONTHS WHEN I NOT RECIEVED A BILL FROM BANK, THEY CHARGED ME SO MANY FINE CHARGES, FINANCE CHARGED AND SO MANY ELSE UNNECESSARY AND I REQUESTED THEM TO WAVE OF THE FINE CHARGES AND BEING A GOOD CITIZEN I WILL PAY EACH AND EVERY SINGLE RUPEE USED FROM THE CARD IN PURCHASE BY ME, BUT THERE WAS NO REPLY AND AGAIN THEY DID THE SAME THING IN NEXT TWO MONTHS AND THEN ALSO MY WORDS WERE SAME THAT THE BANK HAVE TO SEND ME THE DETAILS OF THE BILL AMOUNT AND ONLY THEN I WILL COME TO KNOW THAT YES THIS AMOUNT I HAVE USED AND THIS AMONUT I HAVE TO PAY BACK TO THE BANK BEFORE THE LAST DATE OF SUBMITTING THE BILSS, BUT IF I AM NOT AWARE OF THE AMOUNT AND THE LAST DUE DATE, TELL ME HOW I CAN PAY WITHOUT ANY INFORMATION TO PAY THE REQUIRED DUES, BUT SAME THIME IF YOU WILL START CALLING FROM YOUR COLLECTION DEPARTMENT TO PAY ON THE SPOT WHICH I S DOUDLED THE AMOUNT USED MEANS IF I USED 3500 FROM CARD AND WITH LATE FEE CHARGES YOU WILL SAY ME TO PAY 7200 RS INCLUDING EXCESS AMOUNT OF LATE FEES AND FINANCE CHARGES, SO BEING A MISTAKE FROM YOUR END AND I WILL NEVER PAY ANY FINE OR LATE FEE CHARGES BEC ITS NOT MY FAULT, AND THEN
START CALLING ON MY MOBILE FROM YOUR COLLECTION DEPPTMENT TO PAY THE DUES IMMIDAIETLY AND THE LANGUAGE THEY USE IS REALLY HORRIBLE AND THAT LANGUAGE SHOWS THE CHARACTER OF THE BANK CREDIT CARD SERVICES AND THIS SHOWS THE REPUTATION OF THE BANK AND IT IS UNDERSTOOD THAT THIS IS THE PROCESS HOW THEY HARRASHMENT GIVE TO THE PERSON AND THE PERSON WHO IS WEAK WILL BE FEARED BY YOUR COLLECTION DEPARTMENT ACTIONS AND THE PERSON TO SAVE HIMSELF FROM YOUR BANK COLLECTION HARRASHMENT, PAYS THE BILL AND YOU ENJOY THE FUN AND GET THE DOUBLE AND TRIPPLE AMONT OF MONEY AGAINST THE ACTUAL AMOUNT USED BY THAT FEARED AND HARASHED PERSON, SAME IS BEING DONE WITH ME BUT I AM NOT WEAK BEC I HAVE THE RIGHT TO CHALLANGE THIS CRIME APPLYING ON CARD HOLDERS
AND I RECIEVED A CALL FROM YOUR COLLECTION DEPARTMENT FOR PAYING THE OUTSTANDING AMOUNT OF MY CARD AND THAT GIRL FRO BANK USED SUCH A RUBBISH LANGUAGE AND SHE KEPT ON INSULTING ME AND AGAIN AND AGAIN THAT I HAVE TAKEN MONEY FROM HER NOT FROM BANK AND HER CALL MUST BE RECODED ON THE TELEPHONE FROM WHERE THEY CALL FROM THE COLLECTION DEPPT AND THIS INSULT AND HARRASHMENT FROM YOUR BANK IS NOT TOLERABLE AND TOTALLY NOT ACCEPTALBE AND I WILL NOT LEAVE THIS MATTER TIILL THAT GIRL RELATED ISSUE IS NOT BEING APPOLOGISED FROM HER BEC OF INSULT SHE DID TO ME... I WILL PAY THE ALL DUES PENDING BUT I WILL PAY ONLY THE ACTUAL AMOUNT I HAD USED FROM THEE BANK AND BANK WILL HAVE TO REVERSE ALL THE FINE AND INTRESRT AND LATE FEE CHARGES CHARGED TO ME AND THEY WILL SEND ME THE EXACT STATEMENT OF MY CARD
BEIING A CITIZEN OF INDIA I HAVE ALL THE RIGHTS TO PROTEST EACH AND EVERY HARRASHMENT GIVEN TO MEBECAUSE BANK IS NOT BIGGER THAN OUR LAW AND GOVT SERVICED PROVIDED TO EACH AND EVARY CITIZEN OF INDIA AND I CAN CAN LOUDLY
AND PROUDLY THAT I AM A CITIZEN OF MY INDIA
MY HDFC CREDIT CARD NUMBER IS 4346 7860 0139 1365
NAME IS GAUTAM KUMAR
HDFC BANK AMRITSAR
MY CELL NUM IS 09646051471
WAITNG FOR YOUR REPLY
REGARDS,
GAUTAM KUMAR
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