Hi,
I have Taken Credit Card (5176 5210 0456 9713.) from HDFC Bank. My Customer Id # is ID 20822593. It's almost two years down the line that HDFC Debt Collectors where calling me to Collect Outstanding Amount. I was Paying regularly, However They were claiming amount which I never Owe to them. I requested HDFC Several times to send me valid Statement of Card usage, however they never send me any report. Just before Two months they send me report which reflects that I owe HDFc Rs 20, 000 only, however first they were asking me to pay Rs 40, 000 then Rs 600000 and now around 1, 00, 0000. I dispute this debt from Day One. HDFC Debt Collectors Called me Several Times and were asking for money Which I never owe them, . They disclose Debt Information with my Relatives and Friends, which is 100% imauthentic. HDFC Debt Collectors even Harrase me and Abuse me over the Phone. I requested them Several Times that I don't owe this amount but they forcefully asked me to pay whole amount. So as per RBI Guideline No Bank can Disclose Customers Information with Third party Nor any bank is allowed to Harrase any Customer. I request RBI to take appropriate actions aganist HDFC People, as I have Proof of each and every thing, . People told me that I can claim for Compensation from HDFC as Becuase of these people I Lost my Business and suffered a lot..I am continously sending them emails, however they are only buying time and not even trying to resolve matter. Moreover I told HDFC People at the first instance that I only want to go for written conversation, however they are telling me to give me contact no. So that I can talk to them. I personally have a bad experience of HDFC Debt Collectors as they usually use Non Professional Language.
I can even give you email reference no.'s which I send to HDFC Executives.
Hope you will take appropriate action against HDFC so that this matter can be resolved for ever.
Thanks & Regards
Rouf
[email protected]
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