Dear Mr. Chetia,
Please go through this which i've also cc to Mr Pranab Mukhrjee...
I guess after so much discussion on this fees, i would say if you go through my account statements you will get to know that once in the last year or twice may be it was refunded stating apology.
To Whom so ever it may concern
Dear Hon'ble Mr. Pranab Mukherjee,
Sir if you go through the email you will get to know that this bank cheats people so much on a very high scale they fool their own customers, wherin i've many more instances where they apologized and they refunded my money back to my account which looks in the FYI..
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Anywhere Banking across our extensive Branch and ATM network
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To: [email protected]
Subject: RE: E-ETU-001-HBCR-8GJFW7/11 / 011-898-756 / 00901140169752
From: NayanMoni. [email protected]
Date: Wed, 18 May 13:25:42 0530
Dear Mr Surya
We regret for the inconvenience caused.
We would like to reiterate that Third Party cash txn charges are levied as per the schedule of charges of the bank and we regret reversal of the same.
Pls refer to the schedule of charges for salary accounts in the link below in our website:
http://www.hdfcbank.com/personal/accounts/salary_accounts/premium/premium_sal_acc.htm
- - -
WBR
Nayan Moni Chetia
HDFC Bank Ltd
Gurgaon
"Nothing great in this world is achieved without enthusiasm."
Surya Singh
05/18 01:20 PM
To
cc
Subject
RE: E-ETU-001-HBCR-8GJFW7/11 / 011-898-756 / 00901140169752
Dear Mr. Chetia,
I have raised this issue a year before... that why you guys are charging me unnecessary fees which is not allowed on this account. Do i need to pass this message to the corporate house of the BA Continuum Sol India, so they take the necessary actions because most of the employees are so dissatisfy with your bank services.
I could just say its "Pathetic" bank across the country and that what the reallity is.
3RD PARTY CASH TXN INC ST & EC 120311
Please revert all the fees charged by you in the past one year or so on this account. ASAP. I repeat every transaction starting by 3RD PARTY CASH TXN INC ST is a fee which should not be charged by you on this account especially.
Special Regards,
Surya
Bank of America
To: [email protected]
Subject: E-ETU-001-HBCR-8GJFW7/11 / 011-898-756 / 00901140169752
From: NayanMoni. [email protected]
Date: Tue, 10 May 20:08:40 0530
Dear Mr. Kumar
Ref: Case Id- E-ETU-001-HBCR-8GJFW7/11 / 011-898-756 / 00901140169752
This is with reference to your email dated May 04 addressed to our Customer Services / Support regarding debit card fees levied to your account.
At the outset, please accept our apologies on the inconvenience caused to you on the subject and would like to inform you that it has been our constant endeavor to serve our customers with required element of precision in service and thereby striving for customer delight. Your clientele patronage is precious for the organization.
Please take note that we have initiated reversal of the gold debit card fees amounting to Rs 500.00 vide ref # 00090DEBI11130001. The same will be credited back to your account within 2 working days. We would request you to please bear with us in the interim.
We also request you to refer to the service charges brochure which is available to our website: www.hdfcbank.com in the link below:
http://www.hdfcbank.com/personal/accounts/savings_accounts/regular_savings_account/regular_acc_fees.htm
We sincerely regret the inconveniences caused to you and appreciate the interest shown in our bank and our services. We also thank you for your patience and co-operation.
Thank you for banking with us and assuring the best of services at all times.
Nayan Moni Chetia
Deputy Manager
HDFC Bank Ltd
SCO-15, Sector 14,
Gurgaon-12 Haryana
HDFC Bank has been recognized as "The Strongest Bank in Asia Pacific Region" by The Asian Banker, outperforming 59 top tier banks across 13 countries.
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HDFC Bank has been recognized as "The Strongest Bank in Asia Pacific Region" by The Asian Banker, outperforming 59 top tier banks across 13 countries.
%%%%%%%%%%%%%%__
Disclaimer:
"The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee (s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise. The contents of this message may not necessarily represent the views or policies of HDFC Bank Ltd."
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