Respected Concerned Authority,
Today I got a credit card from HDFC. A few weeks back I was contacted by HDFC and informed that they are offering many features some of them were as follows:
(a) Free 1 on 1 PVR ticket on any day. Maximum 15 swipes a year, and 5tickets at one go.
(b) Some Food Mall offer as well.
Today when I called the customer care again, to confirm the exact information regarding the same. They say there is no such offer. Currently there is no such offer.
Very irritating and heart breaking. Worst part, they don't event want to send any executive to take back the card. We are expected to put our own money to courier back the card, if we don't want to use it!
Service - 1/10
Response - 1/10
Very poor.
Yours sincerely
Sumit
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