Re: 'HDFC ERGO GI Co Ltd=001-232-814' Claim Ref. No.327413 (Dt.26.11.09)
Dear Sir,
Thanks for the responce and give me the information regarding discrepancy of.
I regret to inform you of your reason, discrepancy of.
How could you make the policy for the period from 3rd June to 2nd June without any chassis number? And how could you also renewed it for the period from 3rd June to 2nd June?
Why you could not inform me about "missing the chassis number", when you make the policy and at the time of renewal?
As per the norms I paid full premium for the two years. You have not checked the RC copy that is the discrepancy on your part. I am not liable for the same. So I could not compromise for your mentioned reason.
As per you information you provided, my claim approved for Rs. 1573/-, where I made payment at the garrage for Rs.3430/-. The claim amount sould not below for Rs.1800/-.
Please verify the same, and give me a clear claim details about my vehicle no. WB26C4888.
At the same time I wish to inform me you that I have applied to RTO for the new RC Book with chassis number.
I think your company should not compromise the discrepancies/negligencies from your part. I am waiting to get your clear clarifications for all above of my quries.
Thanking you,
Spandan Gain
11.12.09
copy to:
(a) ConsumerComplains.in
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From: Grievance Cell
To: spandan gain
Sent: Thu, December 10 6:02:28 PM
Subject: RE:'HDFC ERGO GI Co Ltd=001-232-814' Claim Ref. No.327413 (Dt.26.11.09)
Dear Mr. Gain,
Thank you for your e-mail dated 9th December 09.
We wish to inform you that, there was a discrepancy of in your RC copy. The revised document was handed to our surveyor on 8th December 09.
As per the current status, your claim is approved for Rs. 1573/-
You shall receive your claim cheque shortly.
We trust that the above information is to your satisfaction.
For any further queries please feel free to contact us on:
Toll- Free Helpline :
1800-2-700-700 from any Landline & Mobile
1800-226-226 from MTNL or BSNL Phone
022 66384800 (Local / STD charges apply)
E-mail address: [email protected]
Sincerely,
Central Operation Service Group
Policy Holders Services
&--Original Message&--
From: spandan gain ([email protected])
Date: Saturday, December 05 12:16 PM
To: [email protected] ([email protected])
Subject: Claim Ref. No.327413 (Dt.26.11.09)
HDFC ERGO General Insurance Co. Ltd.
6th Floor, Leela Business Park,
Andheri Kurla Road,
Andheri (East), Mumbai 400 059.
Phone :
Toll-free : 1800 2 700 700 (accessible from any Mobile and Landline)
1800 226 226 (accessible from any MTNL and BSNL Lines)
Fax : 022 - 6638 3699,
Email :
Claim Ref. No.327413 (Dt.26.11.09)
Dear Sir,
Please refer to the above-mentioned claim reference number lodged by me on 26th November from SREE RAM MOTORS, Tollygunge, Kolkata. This is very unfortunate that as on 9th December I have no information about my claim status of my car WB26C-4888. Status is still showing "Claim Assigned for survey" from 26th Nov.
I have no the information like the delay procedure of your company.
I have to think for further renewal for the reason of delay service of your company.
Thanking you
SPANDAN GAIN
09.12.09
Claim Status
Policy No VP00383499000101 Claim Ref No 327413
Proposer's Name SPANDAN GAIN
Claim Intimation Date 26/11 Loss Date/Time 26/11
Current Status Claim Assigned for survey
Claim History Claim Assigned for survey
26/11 - Claim intimated
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