Hi All,
Kindly clarify on the below mentioned points :-
1. The various charges on the card been levied evry month, even with no purchese . -
i.e. Finance Charges, I have been told, thr will be no financial charges when the card was issued to me. Later on I never checked the card and blindly made some payments. Once I checked the Email statement, i get to know all these charges levied to me on the card. I called up customer care. From there the night mare started, first of all they kepp telling me its correct charges and then I have told to make the payment of 59000/- and was promised the finace charges will be reversed, I made the payment of 60000/- but again I saw charges for Financial charges. Again I called back to customer care, but of no use. This guy kept on telling me scripted thinghs, but not able to clarify my queries. Some Jyothi called me bak and again the nightmare started, she kep on telling various things and kept on changing the statements and disconnected the call from her end.. What a Rude and inappropriate behaviour from HDFC Credit Card Customer care Agent.
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