Ref below mail
Cheated from SBI Credit Card and Heritage Holiday Plan
From: [email protected] [mailto: [email protected]]
Sent: Tuesday, September 28 2:00 PM
To: Prasad Ail
Subject: Re: FW: SBI Card offer
28 September
Dear Mr. Prasad,
Please note that these are the promotional packages which are governed by a sets of trems & conditions under
that it was clearly mentioned on the voucher that it should reach Heritage Holidays Pvt. Ltd. before or till the
voucher applying period. We are sorry to inform you that we are not authorized to accept the voucher after the
voucher applying period.
Should you require any further clarification / assistance, please feel free to call /write.
Thanks and Regards
Navneet Kaur
Reservation Incharge
Heritage Holidays Pvt. Ltd.
F-138 First Floor,
Rajouri Garden Main Market
New Delhi - 110027
Ph: (011) - 65908010 - 20 - 30
&-- Original Message &--
From: Prasad Ail
To: [email protected]
Sent: Tuesday, September 28 1:22 PM
Subject: RE: FW: SBI Card offer
I have couriered my Stay voucher on 23.04.2010. and its valid till 26th September. And the flight voucher, I have couriered in August10. And its valid till 26th October.
It’s nowhere mentioned that the last day is on 27th June 10.
Refer below mails, I have written to you on you on 19th May10, 1st July10. Why no response for those mails. Once the date expired, you have replying it to me.
In between, I have spoke to your office also. I got the reply saying that we are couriering it.
Now “date is expired and you are not able to process the booking”.
Please refund my money.
Best regards
Narayan Prasad Ail
From: [email protected] [mailto: [email protected]]
Sent: Tuesday, September 28 1:01 PM
To: Prasad Ail
Cc: Heritage Holidays
Subject: Re: FW: SBI Card offer
&-- Original Message &--
From: [email protected]
To: [email protected]
Sent: Friday, August 27 1:25 PM
Subject: Expired Voucher No. 6654490 (SBI Bank)
27 August
Greetings from Heritage Holidays!
Dear Mr. Prasad,
This is with reference to your booking form no. 6654490, offred by SBI Bank, We would like to bring in your
kind notice that the last date of application of your form was 27th June. However we recived your booking
request on 25th August.
We regret to inform that your booking form stands invalid / expired and we shall not be able to process your booking request.
Should you require any further clarification / assistance, please feel free to call /write.
Thanks and Regards
Navneet Kaur
Reservation Incharge
Heritage Holidays Pvt. Ltd.
F-138 First Floor,
Rajouri Garden Main Market
New Delhi - 110027
Ph: (011) - 65908010 - 20 - 30
&-- Original Message &--
From: Heritage Holidays
To: gargi ; Navneet
Sent: Tuesday, September 28 12:06 PM
Subject: Fwd: FW: SBI Card offer
&&-- Original Message &&--
Subject: FW: SBI Card offer
Date: Sun, 26 Sep 2010 19:45:06 0530
From: Prasad Ail
To: [email protected]
CC: [email protected]
To
Heritage and SBI Card Offer Staff
Ref below mail.
I have not received any reply from your side.
My Voucher No. is 6654490.
Ref below mail. I have intimated very much well in advance. And I have made the phone call to your office to confirm. And I got the reply saying that the voucher will be couriered in a weeks time. Now its almost 3 months.
I had asked Jaipur on 23.04. Agra on 14.05. Ooty on 10.09.2010.
Flight ticket from Mumbai to Mangalore on 12.09.2010 or 19.09.2010.
I would like to know why there is no reply for my below mail? And when I called someone in the office, same answer, ”in a weeks time”.
Please reply to this mail.
Narayan Prasad Ail
From: Prasad Ail
Sent: Thursday, July 01 7:13 PM
To: '[email protected]'
Subject: SBI Card offer
Dear Sir/Madam
I have couriered my duly filled voucher 23.04.2010. So far I have not received any intimations.
My voucher no. is 6654490.
Please check and get back to me at the earliest.
Narayan Prasad Ail
From: Prasad Ail
Sent: Wednesday, May 19 2:31 PM
To: '[email protected]'
Subject: P C Holidays
Dear Sir/Madam,
My Privilege circle holidays voucher no. is 6654490 which I have couriered to you on 23.04.2010. I have not received Any reply so far.
Please update me the status.
Best regards
Narayan Prasad Ail
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