Hi
I would like to bring into everyone's notice in INDIA about the huge fraud doing by Heritage Plat 5 consultancy.
This company has tie-ups with many credit cards in india. example: SBI, ABN AMRO, HSBC etc.
I really dont understand on what basis these companies are tied up with a fraud company and cheating their own customers..
I am posting this solely for the purpose of providing warning to all credit card holders in INDIA.
Guys, please do not fall into the trap of SBI and other credit card privileged circle group offer.
A month back, SBI credit card team has called me and offered me "privileged circle group" under which I can get the following:
1) 3 days and 2 nights holiday plan anywhere in INDIA (includes accommodation in 4 star or 5 start hotels)
2) One way Flight charges are free
3) An american brand watch.
Usually whenever I get any call from anyone regarding the offers, I never responded with interest as I always believe that they can be fake and contain hidden charges etc...
But when I got this call from SBI, being a reputed organization in INDIA, I did not have a second thought and accepted to their offer.
Immediately they have debited 6067 rupees from my credit card.
So far everything is fine.
After 25 days, I have received the offer slips through courier.
When I opened that box, I was literally shocked to see the vouchers and watch.
1) The watch can cost around 300 rupees. It looks below average.
2) Flight charges:
I've been told, one way flight charges free for couple.
Now after I paid the money, they said Free for only one person and that too we need to choose one among 5 cities (This is not at all relevant to what they have said earlier, initially they have told me that one way flight charges are free for COUPLE to any destination we chose to stay in our holiday period).
And, we need to give 3 different dates to them to book the flight ticket. Only base price is free and we need to pay the taxes... how well SBI along with heritage is making fools of their own customers... We all know that some times base price of flight charges can be one rupee to 10 rupees.. Its taxes which costs more and that we need to pay.
how can I go by flight and my wife by train or bus... this is the most ridiculous offer I have ever heard in my life.
3) Accommodation in star hotels:
I again need to provide 3 different dates in the next 6 months (excluding some months within that)
And again I need to pay the hotel taxes.
In addition to that above, I need to pay processing fee of Rs.250 to avail the 2 offers.
After I have received the voucher, I have duly filled them and sent it. They told me that they'll contact me within 15 days to intimate about my hotel confirmation.
For more than 30 days nothing happened. I dint get any call from them. Now I had to make more than 100 calls to them for requesting my status. The response from them is also the worst I've ever seen in my life from any customer care.
Till now I did not receive any confirmation from them about my holiday plan.
After I have paid more than 6000... what I have received was:... Huge frustration and a dirty watch which cost 100 rupees.
It seems that their only motive is to cheat the people.
I will just wait for few more days and will surely proceed to take legal action.
Oh my god... After I have received this offer, I realized that i'm made as a BIG FOOL by SBI.
This is my request/suggestion/warning to all SBI and other credit card holders.. Do not fall into the trap.
I dont want any other fellow indian to go through the same frustration I've been facing with the [email protected]
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