16/09
Mrs. Harindranath
Dombivli (E)
Account number: 4211892014976416
Attn: Recovery Section
Dear Sir or Madam:
THIS IS TO INFORM U THAT MY HUSBAND IS A CASH CARD OWNER OF THE SAID BANK FROM LAST COUPLE OF YEARS BEARING THE ABOVE SAID CARD NUMBER. WE HAVE BEEN FACING A LOT OF PROBLEMS WITH OUR ACCOUNT AS SINCE WE HAVE STARTED TRANSACTION WITH U AS MY ACCOUNT ALWAYS GET DISTURB WITH THE UNWANTED CHARGES U HAVE LEIVED TO MY ACCOUNT.
ONLY ONE OR TWO TIMES WE HAD TAKEN LOAN WHICH WE HAD FULLY PAID THE AMOUNT WITH INTEREST IN TIME. AFTER PAYING THE AMOUNT WE DECIDED NOT TO USE THE CARD AND I CALLED ONE REPRESENTATIVE FOR THE CLOSURE OF THE CARD. WE HAD PAID SOME RS.150 EXTRA TO THE BANK WHEN THE BANK STATEMENT CAME IT HAD SHOWN RS.150 AS THE CREDIT AMOUNT.BY SEEING THIS I WENT TO THE NEAR BY ATM M/C. AND WITHDRAWN RS.100. AS BEING NEW TO ATM MACHINE I WAS NOT KNOWING THAT FOR RS.100 (THAT TOO OUR AMOUNT) YOU WILL BE CHARGING A SUM OF RS.350 THE NEXT MONTH WHICH I WAS TOTALLY UNAWARE. AFTER CONSIDERING ALL MY QUERY TO THE EXECUTIVES I M FORWARDING THIS COMPLAINT TO SO THAT ALL THE POSSIBLE COULD BE TAKEN AS SOON AS POSSIBLE .
FEW DAYS BACK ONE REPRESENTATIVE HAD CALLED ME UP AND SAID DON’T PAY RS.3500 PAY ONLY RS.1700 AS THE CLOSURE AMOUNT. OK.. I SAID TO SEND THE STATEMENT SO THAT I WILL DISCUSS WITH MY HUSBAND. BUT TILL DATE I DID N’T RECEIVED ANY STATEMENT. TODAY ONE CALL HAD COME TO MY SISTER WHO WAS AT HOME SAYING ABOUT THE PAYMENT. SHE WAS SAYING THAT THE REPRESENTATVIE WAS SO RUDELY SPEAKING TO HER.BY THE WAY I WANT TO TELL YOU THAT WE HAD NOT TAKEN ANY MONEY FROM THEM THAN WHY DO THEY SPEAK SO RUDELY.
Sincerely,
Mrs. Harindranath
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