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Late delivery of package

Dear Sir,

My courier details are CC 688 0251.. Your courier person is not delivery my package and are creating problems in same. i am facing lot of problemms because of late delivery of my package since i need them urgently.. my nearset branch has confirmed that the package is with then but they are not delivering it on time and moreover they are not telling me the reason for delay.

Thanks and regrds,

Shilpa.