ICICI Bank
Wrongly charged charged

I hold a savings with ICICI Bank Nariman Point Branch for the past 10 years. I hold a normal savings account, but on 27/10 my account has be Debited with Rs 552 as non maintainence of minium balance for a previlage account. I have also been charged Rs 109 on 21/08 for a Debit card which I dont hold. I have given a complaint on 26/11 informing to the phone banking staff but have not received any response. I dont understand as how my account has been converted to a previlage account without my consent of any intimitation.

I wonder how many more such accounts have been wrongly Debited and how many of their customers know about this, India been a country with 61% literacy and only 5% check their accounts on a regular basis.

Kindly take my case as a case of cheating the Indian democracy and its people. We put our trust in these banks & MNCs but are often cheated without our knowledge.

Thanking You

Shahab Shaikh