Inconsumercomplaints.com » Business & Finance » Review / complaint: ICICI Bank - Fraud Transaction | News #288508

ICICI Bank
Fraud Transaction

I had some dispute regarding my out standing payments. Therefore, I visited to ICICI Bank Delhi Office in Vediocon Tower to resolve the outstanding payment matter & to close my credit card. The same matter discussed. And I requested to close my credit cards & finally after sometime they made a call to their customer care for the outstanding payment & as per the customer care advice me to made the payment sum of the amount Rs. 20155/- and after receiving the payment your credit card will be closed & you destroy or cut the card into four pieces. I paid on dated 30/09 the same amount Rs. 20155/-through check. After a month, I got the credit card payment statement zero due balance from ICICI Bank Credit Card Division.

In addition, after that i confirmed, had never used the above credit cards.

Almost after a year, I have to shift due to my posting at JAMNAGAR (GUJRAT). I board in the train (Porbander Express) on dated 21/08 form NEW DELHI to JAMNAGAR along with my family & during this journey my wife purse stolen in the train. I reached at JAMNAGAR Rly. Station on dated 22/08 time 3:30 PM.

I surprised, saw a SMS on my mobile phone dated 7/10 that ICICI Bank due for credit card payment immediately I called the bank and given my consent to the bank that these transaction not done by {SARITA KUMAR (My Wife) 4477466530113108} and fax the Rly. Police complaint copy of lost of credit card & request to do the investigation for unauthorized transaction. ICICI Bank Customer care assured me that bank will enquired the same & meanwhile bank had reversed the credit temporary.

After two month bank had put on me these unauthorized transaction amount of Rs 61840.32. With interest & late charges also. Now Bank compels me to pay this amount to bank without proper investigation with vender of ICICI Bank where the transaction took placed.

Credit Card Details

PRIMARY CARD HOLDER NAME: ROHTASH KUMAR (My Self)

PRIMARY CARD HOLDER NO: 4477466530113009

ADDON CARD HOLDER NAME: SARITA KUMAR (My Wife)

ADDON CARD HOLDER NO: 4477466530113108

FIRST ISSUE CREDIT LIMIT 1-

REVISED CREDIT LIMIT 2-

As per Last Statement Credit Limit 41600/-

I had faced lot of problem due to this in the same month because my Father got heart attack and i have to do some transaction to arrange the fund for his heart bypass operation. I requested so many time to ICICI Bank to do not block my salary account.

But bank did not respond for the same.

ICICI Bank had put this case into CIBIL. So that I can’t take any loan from any bank.

After this some recovery agencies, which is hired by bank, are continuously giving the threatening on my mobile phone and so many times visited to my house said the bad words or slang’s to my old parents or me.

Latest on dated 12/06 someone bank recovery agency agent called me on my mobile (9991111787) that I am Dayanand Joshi (9212962086) speaking from Delhi police HQ and I had a warrant against you in line of case no 427/10. I will complaint to your company MD for you that arrest warrant had been issue against you.

Now you call immediately Ms. Kavita Choudhary (9990265313) against your case DLA427/10 from ICICI bank Credit Card dispute


Company: ICICI Bank

Country: India   State: Delhi   City: South Delhi

Category: Business & Finance

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