Sir,
Ref. to subject matter, more than Rs. 24000 has been locked in my savings account no. 001801510820 – ICICI Bank without intimation or communication to me. From last 20 days I have been in contact with customer care department about opening my locked amount, but they replied that you have not paid outstanding of credit card loan due to which they have locked it.
So I have given them the explanation about my out standing amount & locked amount, also I have told them about my financial as well as family problems due to which I was not able to pay the out standings of credit card loan. I have given them the assurance that as early as possible I will pay the out standings of credit card loan as I am facing financial as well as family problems. My out standing amount (Minimum amount due Rs15470 - & Total amount due Rs. 21164.92) & locked amount is more than Rs. 24000 as per monthly statement of Jun’10 is attached herewith for your refrence.
But moreover the matter is who has given them the authority to lock the amount in my account? How they can lock it without informing to me? It’s very serious issue as it is created nuance in my daily living life. As I am the single earner in my family, my as well as family members life has been affected badly as I am facing lot of problems like as follows.
I am unable to pay my house rent.
I am unable to buy food material for my daily livings.
I am unable to purchase my medicines / hospital bills and so many.
If any thing happen to me or my family members life due to this then your bank will be responsible for this.
Regards,
Hansprakash Thakre
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