Made complaint on 12/08 regarding the Pin & Password problem via email. The same was rectified but my problem still persist. While making a call to there Customer care there is no resoponse for the same. With only one reply " That sir u must have forgotten ur pin / password".
I am using the same pin for last 4 years without any trouble but since 20 days my work and time is suffered due to this problem. The customer care response is very poor and they don't rectify my problem and while asking about my complaint there is no respone from there side.
Today when I was enoyed and shouted on them, they have given me a complaint no SR150738985 for sending the new password but still the problem is not solved. I made further the complaint for the same still they have the same reply " Sir u must have forgotten ur password or entered incorrect password".
My working, money and time both is suffering for last 1 month. I would request u to kindly come into this matter and resolve as soon as possible.
Personnel Details:-
Name:- Vikas Gupta
Contact no:-9794100101
my account no : 021401510712
Bank Name: ICICI BANK LTD
Branch :-Gomti Nagar. Lucknow
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