ICICI Bank
Cheque received for Bill not credited to A/c

Reference Statement of A/c dated 20.10. settled in FULL by Ch. No: 000227 dt 25/11 on City Union Bank, T.Nagar, for Rs.5556/=

Sent through Courier: M/s. Professional Couriers, T.Nagar, vide their Receipt No: 54652095 dt 25.11.2010.

Duly received, signed and stamped by ICICI Bank, CMR Dept., No:24, III Floor Ambattur Industrial Estate, CHENNAI : 6OOO53 on 26.11.2010.

Not encashed till date. Where is the cheque? Why has the amount not been credited to our A/c?

This is the THIRD INSTANCE of this happening to us. Where is the lacuna?

To add insult to injury, ICICI Bank sends a Collector home, to make us pay a MINIMUM CHARGE to keep the Card active (!!). which we reluctantly did, vide ICICI Bank Receipt No: 1011204891 dt 29.11.2010 for Rs.44O/=

The Phone Banking Officers, when contacted, are completely unaware of whatever is going on!!

Why cannot a senior officer take charge and set things right?

This irresponsible and shoddy working is most unbecoming of a reputed (!)

Bank like ICICI., who, we are sure, will be losing a sizeable number of customers because of their indifferent attitude.