Yesterday I made an on-line payment of Rs 50000/- towards my HDFC Policy Nr 12538685 through HDFC website. While the status of this payment in the site shows "Request Submitted", there is a debit of Rs 50000/- in my ICICI Bank account for some other policy with ICICI Pru Life Pension which is not mine. I have sent mail to the relationship manager through ICICI website. There is no facility to attach word document or copy screen shots in that mail. There is also no way to find the email id of the relationship manager from the website.
Please correct this error and explain how this can happen. I am expecting your immediate response to this complaint
Regards
Venkat
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