ICICI BANK Coimbatore
Money not credited back

Hello Sir,

I was paying my Broadband bill through ICICI online Banking, when the transaction was processing, some error occurred and then I received the message saying the "The transaction was not successfully completed, and the money will be credited back to your account". When I checked into my account History in ICICI online banking, the amount 715.85 RS has been debited, so I confirmed with the Broadband Team that the bill amount was not credited. So I emailed ICICI Manager saying the above mentioned things. One day an ICICI agent called me back and I narrated her about everything happened. She promised me that the amount will be credited back within next two days, but till now the amount is not credited and I have sent around 5 emails to the Manager, and no response from him.

Thanks,

Ramjee R