1. i have the honor to state that i have illegal transaction on 27/12/08 from hondo.com a company of job search engine from icici credit card. i have faxed a complaint letter on 30/12/08 to number 022-66466683 and had got a fax completion report for the same along with the bill of telephone booth. the credit card department claimed that i have not lodge the complaint within 90 days.
2.i had the recovery of Rs 5003.15 on 08/06/10 from icici savings account 000401557892 after which i have submitted all the documents and proof for the illegal transaction and fax details to collection department andheri (E) to collection manager vrishali and got the letter endorsed. she told me to write e-mail to HSQA department and lean department.
3. i have written the mail to HSQA and lean department on 22/06/10
for which i dint get any reply.
4. On 07/08/10 there was another debit 0f 7101.73 rs from my acc.
5. i wrote another letter 242/vp dated 08 sep 10 asking the reasons for the recovery to collection manager Vrishali. She dint accept the letter by hand and has told me that this time she will not endorse the letter. Told me to send the letter by register post.
6. Miss virshali had made me speak to HSQA department to miss lilavati and had not taken any action on my both letters of mine. CLAIMING ISSUE CLOSED 25/03/10
7. i being the serving NAVAL OFFICER OF INDIAN NAVY have acc in icici bank for 07 years and a gold card debit card. I would request you solve my issue and shouldn't make me running between department.
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