Dear Sir/ Madam,
I am a credit card holder of from ICICI Bank. Currently I have noticed that there is several fraud/unauthorized transactions have been done with my credit card on which I had no consent. I have also noticed that few of the unauthorized transactions were charged back by them (ICICI Bank Dispute Management Authority) upon contacting customer care services department. Below table shows details of seven (7) fraud transactions that I never authorized, before they blocked the above credit card upon my request on 06/12.
Date Ref. Number Transaction Details Transaction Amount
06/12 75425310340200364300043 ATOM TECHNOLOGIES Rs. 444.00 (DR)
06/12 75425310340200333500012 WEBSOFT-EBS Rs. 3, 000.00 (DR)
04/12 75425310338130124100017 WEBSOFT-EBS Rs. 3, 000.00 (DR)
04/12 75140680340050343412181 mChek INDIA PAYMENT SYSTE Rs. 500.00 (DR)
04/12 75425310338130124100025 WEBSOFT-EBS Rs. 3, 000.00 (DR)
04/12 75425310338170055700013 WEBSOFT-EBS Rs. 3, 000.00 (CR)
04/12 75140680340050343412215 mChek INDIA PAYMENT SYSTE Rs. 500.00 (DR)
I noticed that charge backs icici bank have done for 3 fraud transactions out of 7 after I contact customer care executive as below:
Date Ref. Number Transaction Details Transaction Amount
14/12 ? (did not provide me) INTERIM CHARGEBACK CREDIT Rs. 500.00 (CR)
14/12 ? (did not provide me) INTERIM CHARGEBACK CREDIT Rs. 500.00 (CR)
14/12 ? (did not provide me) INTERIM CHARGEBACK CREDIT Rs. 444.00 (CR)
Now, I also request them (ICICI Bank Dispute Management Authority) to take necessary steps to apply charge back for the remaining 4 fraud transactions as listed below.
Date Ref. Number Transaction Details Transaction Amount
06/12 75425310340200333500012 WEBSOFT-EBS Rs. 3, 000.00 (DR)
04/12 75425310338130124100017 WEBSOFT-EBS Rs. 3, 000.00 (DR)
04/12 75425310338130124100025 WEBSOFT-EBS Rs. 3, 000.00 (DR)
04/12 75425310338170055700013 WEBSOFT-EBS Rs. 3, 000.00 (CR)
DIPANKAR SARKAR
Credit Card Number: 5176530090740005
Request Number: SR160726016
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