In spit of my reapeated request the reversal of Rs 400/- including Severice tax is not reveresd. The statment of my account was delivered to sombody by name Pooja. Near my house there is nobody by name pooja This information was provided by your staff when I was enquiring about the charges. How can you expect me to make the payment when the statment is delivered to sombody else. To reduce the tension I opeted for Email statment. Now your customer care are asking when you have Email why was their delay. But they have forgotten that the Email was created after late payment was charged. I fail to understand due to the mistake of your courier you are ready to loose your customer. In my family we are having 2 business card and 2 visa card of your bank. We have never defaluted in making payment.By opting for email statment I have saved your courier charges as well as stoppage of wrong deliveries.
This is what we think when we are tied up with one bank. Know please let me know weather you will kindly reverse the entry or should I serender all the 4 credit cards after making due payments and say good bye to ICICI forever.
Regards
Yogesh Kothari.
card no 4477473834500006
0 comments