To,
The Branch Manager,
ICICI BANK LIMITED,
Jaipur
Subject: Clarification regarding Name appearing in the CIBIL
Reference: Home Loan Account Number LBJAI00001358942
Saving Account No. 001201056730
Dear Sir,
With Reference to the above referred loan account, your good self is requested to please clarify the reason for my wife’s name appearing in the CIBIL as she is a guarantor in the said loan.
Sir, please note that I am enclosing my saving bank statement of account from which the e c s of the loan account has been debited regularly. As full amount of my installment i.e. Rs. 18, 443 has been debited in may and whereas in the month of june Rs. 14, 930.00 has been debited instead of Rs. 18443. I thought the loan is cleared and suddenly in the month of July Rs. 3, 513.00 has been debited. I was of the opinion that some charges might have been debited.
Sir, my installment is being debited through ecs, than please clarify how the question of pending arises. If u feel that the amount is actually due, than please clarify why you have not debited the ecs in my account and without any communication to me you have forwarded the matter in the CIBIL showing me as a defaulter thereby deteriorating my reputation which has taken years to built up.
Sir, please clarify that is this the right way of dealing with a wealth customer and if not than clarify the reasons why it has been dealt in such a degraded way.
Sir, please look into the matter and do the needful in this regard to revert back the entire issue in writing with proper documentation otherwise I will be left with no other option except to refer the issue to BANKING LOKPAL.
As I have visited the ICICI Branch personally today the 9th jan and the concerned executive has refused to accept the application, now I am sending this application through Registered Post.
Thanking You,
Yours Truly,
DEVENDRA KUMAR BOHRA
Cell No. 09829098973
Enclosures :
01. Three months bank statement of my saving account
02. Statement of status of my loan account as on date
Date : 09th Janauary
Place: Jaipu
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