Inconsumercomplaints.com » Business & Finance » Review / complaint: ICICI Bank Limited - Bill paid without intimation | News #290832

ICICI Bank Limited
Bill paid without intimation

& On Mon, 3/29/10, jitendra chhabra wrote:

From: jitendra chhabra

Subject: Fw: RE:'ICICICARE=037-513-218' Payment of Bill REMINDER

To: "customrecare icici"

Date: Monday, March 29, 8:56 AM

REMINDER

Jitendra Chhabra

9816847313

"Friendship often ends in love..., But love in friendship..Never..!! "

& On Sat, 3/27/10, jitendra chhabra wrote:

From: jitendra chhabra

Subject: Fw: RE:'ICICICARE=037-513-218' Payment of Bill

To: "customrecare icici"

Date: Saturday, March 27, 9:21 AM

Jitendra Chhabra

9816847313

"Friendship often ends in love..., But love in friendship..Never..!! "

& On Fri, 3/26/10, jitendra chhabra wrote:

From: jitendra chhabra

Subject: RE:'ICICICARE=037-513-218' Payment of Bill

To: "ICICI Bank Customer Care"

Date: Friday, March 26, 9:36 AM

Dear Friend

If the same is registered but how can you make payment with out giving me any intimation.

And if due date of bill is 21st April then how can you pay the same on 17th march.

I had forwarded you the mail in which Bajaj allianz mention that they have not asked for payemnt and the same paymant released by ICICI.

Either you have to credit interest for two month on Rs. 1- to my account otherwise I am not going to pay this bill

Jitendra Chhabra

9816847313

"Friendship often ends in love..., But love in friendship..Never..!! "

& On Thu, 3/25/10, ICICI Bank Customer Care wrote:

From: ICICI Bank Customer Care

Subject: RE:'ICICICARE=037-513-218' Payment of Bill

To: "jitendra chhabra"

Date: Thursday, March 25, 8:47 PM

Dear Mr. Chhabra,

We request you to log on to internet banking account of the credit card with user ID and password. Click on Bill pay option and check the registered billers in the account.

You will observe the biller ALLIANZ BAJAJ under registered biller.

As you have registered Allianz Bajaj under bill pay the amount is debited from the account. Because of this payment if this resulted double payment to the biller please ask the biller to refund the amount.

Sincerely,

K.Venu

Customer Service Officer

ICICI Bank Limited

Our ICICI Bank website www.icicibank.com has a new look. We urge you to visit the website and familiarize yourself with the navigation.

"Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders."

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Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

&--Original Message&--

From: jitendra chhabra ([email protected])

Date: Wednesday, March 24 09:41 AM

To: customrecare icici ([email protected])

Subject: Payment of Bill

Dear Friend

Credit card number 5177194235253017

Name Jitendra Kumar Chhabra

This is to inform you that you have debited a sum of Rs. 1- against the bill of bajaj allainz and when I complain on customer care they have reply me that the same bill payment asked by Bajaj Allianz and after that I have contacted with Bajaj Allianz and they reply that they have not asked for payment and the same release by ICICI bank itself.

Copy of the mail attached for your ready reference.

I have paid my first premium in the month of April and second paid by you on 17th March. The same premium paid by me twice in a year while I dont require any furter rebate in this year and I have loose interest for two month.

I have fill the complain twice online through my account but not receive a favaurable reply.

Jitendra Chhabra

9816847313

"Friendship often ends in love..., But love in friendship..Never..!! "

&&&- Forwarded message &&&-

From: Life

Date: Mon, Mar 22 at 10:17 AM

Subject: Issue Number 3863208 and policy number 0092614995.

To: [email protected]

Dear Sir,

In reference to your mail, we have tagged your request under I track Number: 3863208.

We want to inform you that, you have not opted for any direct debit facility, your premium payment mode is Cash/cheque/DD.

If you have opted for direct debit, kindly confirm us the details with acknowledgement copy.

Thanks and Warm Regards,

Kaikasha S.

Customer Focus Unit

Toll Free Numbers:

Tata Users 1-800-209-7272

Bharati Users 1-800-103-7272

BSNL Users 1-800-233-7272

Reliance Users 1-800-3000-7272

Fax number 02040111502

Email id [email protected]


Company: ICICI Bank Limited

Country: India

Category: Business & Finance

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