Dear Ms. Chanda Kochhar,
At the time of opening my Roaming Current Account No. 037805000014 way back in bank's representative made the following committment:-
" Ithat if I maintain an average quarterly balance of rs.50, 000/- I will not be charged any commission for unlimited number of Demand Drafts / Pay Orders."
I am running a couple of university study centres and am required to get some DDs issued periodically (semester wise). the offer looked impressive and appeared to serve my business purposes, hence I opened the above noted account..However, your Janak Puri branch is always creating hurdles when asked to issue some 20-30 DDs at a stretch.
for last few months I have not been making nay DDs but maintaining the minimum average quarterly balance of Rs.50, 000/- but to my shocking surprise, every month (for last two months my account is being debited by rs.500/- for the reasons not known to me. My calls to your Customer care department could not provide me a convincing answer.
this is also worth mentioning that my several requests for activation of Net Banking facility on this account has not yielded any results so far.
May I request you to let me know the reasons for these debits? This information may please be supplied to me on my email id: [email protected] and [email protected] or on my mobile: 9911012211.
Regards,
Shobha Kumar
Genius Inofrmatics
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