ICICI Bank Ltd
Credit Card Settlement

Dear sir/mam,

Myself Praveen Joshi, had a credit card numbered 5177194182148004.

I got a letter from ICICI Bank dated 19 August mentioning a settlement amount of 29000 INR in three installments. No dates were given for installments.

I paid 9000 INR on 17 Sep and completed the amount left 20000 INR on 5 Nov before completion of three months from settlement date.

BUT settlement was not considered and i am still being charged from my account for charges related to my credit card. My statement shows 1470 INR deduction on 7 Jan.

As per customer care executive i have to pay complete 14687.15 INR more against my credit card, the reason being they wanted settlement in 3 installments not in two.

Please guide and suggest.

Thanks

Praveen Joshi